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I created a redshift cluster and populated some sample tables inside. All works fine. I switched to another cluster (empty) and tried to switch back to the first one.

I was asked to enter the password which I am sure it is correct because I just logged 30 mins ago. But this time, it says "Failed to connect to query service." When I click on "Connect with temporary password". I got exactly the same message. enter image description here

I am very puzzled, as what could have caused that? And I can't find this exact error message anywhere.

Any idea? Thank you very much! Ming

mingyyy
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  • Do you have enhanced VPC routing enabled for your Redshift cluster? You cannot use query editor with Enhanced VPC routing. More details here - https://docs.aws.amazon.com/redshift/latest/mgmt/query-editor.html#query-editor-considerations – Tushar Gupta Aug 09 '20 at 02:05
  • Thanks for the link Tushar. The strange thing is that NOT only I was able to connect before and suddenly I couldn't connect anymore, but also we couldn't connect with workbench nor the data virtualization tool we are using anymore. – mingyyy Aug 10 '20 at 16:15

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