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In correcting the envelope in docusign, a notification "Error saving the scratchpad changes to the database" appear.

user14042813
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  • We need more information. Are you writing code? can you share a screenshot of the error? what integration are you using? how was the envelope sent? there's very little information to help you here – Inbar Gazit Aug 03 '20 at 23:16

1 Answers1

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When "correcting" an envelope--updating an envelope's settings while the envelope is in-flight--it is important to lock the envelope, make the updates, then unlock it.

See EnvelopeLocks:create

Larry K
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