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in the examples(https://tcs.ext.here.com/examples/v3/fleet_telematics_api) on any route I set the parameter vehicle = "Trailer truck", in the response I get: "Couldn't reach way point 1 (start links -52308626 52308626 dest links -73483065 73483065 ), closest link to destination reached: 52308626 at 50.11278/8.67522, issues: illegal access, weight".

The appearance of this error is influenced by the value of the parameters "Limited Weight [t]" and "Weight Per Axle [t]". Maximum values at which the request is executed "Limited Weight" = 18t and "Weight Per Axle" = 10t. But the real parameters of trucks with a trailer are higher.

please tell me is this a bug or am I doing something wrong?

Thank

serg
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1 Answers1

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The error message simply means the route calculation failed due to truck weight violation around 50.11278,8.67522, which is in the urban Frankfurt area and heavy weight trucks are banned.

  • ubiquitous such a problem - I took a point on the outskirts of Frankfurt and put a point on the outskirts of Warsaw – serg Aug 03 '20 at 11:36
  • If needed, please provide the exact start and destination coordinates, and also the truck profile including the length, height, weight etc., and we can have a check on the routing. –  Aug 04 '20 at 03:45
  • https://fleet.api.here.com/2/calculateroute.json? waypoint0=48.794996,9.026756& waypoint1=49.424799,8.544370& mode=fastest;truck;traffic:disabled& departure=2020-08-01T11:20:31& alternatives=10& weightPerAxle=14t& limitedWeight=40t& height=4m& width=2.55m& length=16.5m& trailersCount=1& – serg Aug 04 '20 at 17:26
  • a truck of 40 tons could not drive anywhere in Germany – serg Aug 04 '20 at 17:29
  • there is a solution? – serg Aug 06 '20 at 08:46