1

I just purchased a Realme phone(Realme 6 pro to be specific) and want to delete several preinstalled apps for obvious reasons. I did all the essential things which some of you might point out so explicitly stating them:

  1. enabled the developer option, turned on USB debugging

  2. adb shell pm uninstall -k --user 0 com.heytap.market(in this instance to remove App Market) gives

    Failure [DELETE_FAILED_INTERNAL_ERROR]

I did everything I could in the last two days exploring through almost everything available on the internet. I don't want to root the device because it is not even a week old. Any help would be really really appreciated.

Thanks in advance!!

Hackarp
  • 61
  • 1
  • 1
  • 6

2 Answers2

0

That mean that the App was installed with root privileges or during the build. Thus you cannot uninstall it.

Start the app and run:

adb shell ps -A | grep "com.heytap.market" | cut -f1 -d' '

and check the resulted user that run the process. If it's "system" or "root" that mean you cannot uninstall it.

St0rm
  • 391
  • 2
  • 9
0

It is possible to delete/disable these applications:

adb shell service call package 131 s16 com.heytap.browser i32 0 i32 0
adb shell pm disable com.heytap.browser

adb shell service call package 131 s16 com.heytap.market i32 0 i32 0
adb shell pm disable com.heytap.market

adb shell service call package 131 s16 com.heytap.tas i32 0 i32 0
adb shell pm disable com.heytap.tas
Sagittarius
  • 1
  • 1