So I was able to wrangle several other ModSecurity rules giving false positives for other situations but I'm having issues with this specific ruleset. When customers submit a form with a double quotation the ruleset is activated and an access denied code 403 is spit out.
The last entry that was denied was Need a price on cabinet style 42”
The rule set that was triggered was SecRule REQUEST_COOKIES|!REQUEST_COOKIES:/__utm/| !REQUEST_COOKIES:/_pk_ref/|REQUEST_COOKIES_NAMES|ARGS_NAMES|ARGS|XML:/* "(^[\"'`´’‘;]+|[\"'`´’‘;]+$)"
The error in the logs showed up as ModSecurity: Access denied with code 403 (phase 2). Pattern match "(^[\\"'`\\xb4\\x92\\x91;]+|[\\"'`\\xb4\\x92\\x91;]+$)"
With such a simple phrase I'm not sure why the rule set is being triggered. I was reading in some places that it could be due to the encoding utilized. Any suggestions or help would be appreciated.