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I am not able to connect to my Publishing account on R studio.

  1. I go to the path Tools -> Global Options -> Publishing -> Connect
  2. I choose ShinyApps.io and I paste the command that I copied from shinyapps.io dashboard (command from STEP 2 – AUTHORIZE ACCOUNT)
  3. I click on Connect Account but I see this error

enter image description here

  1. I tried connecting from R Studio Console using rsconnect::setAccountInfo(name, token, secret) and I got the below error.

"Error in rbind(info, getNamespaceInfo(env, "S3methods")) : number of columns of matrices must match (see arg 2)"

I tried connecting by disabling Firewall. It did not work.

I have tried looking online for other troubleshooting steps but I could not understand what the actual issue is.

Can you please help me?

I am using R studio Version 1.3.959 and R version 3.5.2

Phil
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Abhishek
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1 Answers1

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Check the error when you click connect. It shows:

Error in the library.dynam(lib, package, package.lib):
DLL ‘openssl’ not found: maybe not installed for this architecture?

This error follows the instruction i.e install the given package. In my case 'OpenSSL' was missing so I installed it and it worked.

ZygD
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Utkarsh Thaokar
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