I'm finding it hard to get Branch.io deeplinking to work with Intercom.
The Branch link works well when opened via native Messages app - opens the app directly when tapped.
But if we send this link through an Intercom message, and then tap on it on the phone, the result is not as expected:
On iOS
- Open Intercom messages view.
- Tap on the Branch link (sent from Intercom console).
- Browser opens with an alert asking to open the native app ('Open this page in "MyApp"?').
- Press "Open".
- App detects the Branch parameters on the link and redirects to the correct page.
Expected Behavior
App should detect the link directly without being handed over by browser.
On Android
- Open Intercom messages view.
- Tap on the Branch link (sent from Intercom console).
- List of suggested apps pops up - including "MyApp".
- Tap on "MyApp".
- App detects the Branch link ONLY, but without the parameters - which then will not redirect to any page.
- Now send the app to the background (eg: Tap on home button), and then open "MyApp" again.
- Branch will now detect the link with the parameters and redirect to the correct page (this sometimes happens in iOS as well).
Expected Behavior
Branch should detect the link with parameters directly, without the need to send the app to background and reopen.
Does anyone have an idea what I have missed out on? or a workaround?
I was thinking to setup Universal Links by uploading the Association File.. ♂️
Btw, Branch.io configurations are all done and works perfectly with other social media apps.
react-native: 0.61.5
react-native-branch: 5.0.0-beta.1
react-native-intercom: 16.0.0
