How to integrate Hubspot with custom build CRM (avoiding hubspot UID's)

Question

I have a custom built CRM that I would like to integrate with Hubspot. I would like to keep both systems active. At the moment we are manually copying the data from the custom built CRM into Hubspot. I would like to automate this using the Hubspot API.

Do I have to call the Hubspot API using the Hubspot UID's (I don't want to have to add a field in my existing CRM to record the Hubspot UID as that is just moving the existing manual entry to another area).

Thanks in advance

Please add an example of the code you've tried – Dmitrii Sidenko Jun 22 '21 at 04:03 — Dmitrii Sidenko, Jun 22 '21 at 04:03

Alice · Answer 1 · 2021-06-21T16:09:17.837

HubSpot's unique identifier for contacts are Contact ID and email address. So if you already have contacts' email addresses in your non-HubSPot CRM, I believe you would not need Contact ID as the UID to update existing contacts via API.

Here is the reference:

An email address is the primary identifier for a contact in HubSpot. These endpoints automatically deduplicate email addresses to keep HubSpot data clean.

score 0 · Answer 2 · answered Jun 21 '21 at 10:09

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HubSpot API is the way to go https://developers.hubspot.com/docs/api/overview , however, be sure to read the terms of use to avoid any compliance issue as you will be using their data sources:

https://legal.hubspot.com/developer-terms

answered Jun 21 '21 at 10:09

Kelly Smith

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Please add the essential information from the links above into your answer – Dmitrii Sidenko Jun 22 '21 at 04:04

How to integrate Hubspot with custom build CRM (avoiding hubspot UID's)

2 Answers2