19 orders either "Cancelled" or "Payment declined" is this a coincidence or can a faulty implementation of billing library on my side cause this

Question

On one of my new apps I received 19 individual orders yesterday, but not a single one of them went through, could I have improperly implemented the billing library, can a developer side issue cause this.

score 0 · Answer 1 · answered Jun 07 '20 at 09:45

0

If the cancellations are apparently from the same user, all from the same country, then probably that person have a problem with their payment method.

If the cancellations are of various origins then probably you have a problem in your code, maybe you are not calling billingClient.acknowledgePurchase() ?

answered Jun 07 '20 at 09:45

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Thanks Lluis Felisart, I am acknowledging purchase, I have received one payment on 21st may, but every single order since then has been cancelled or declined.I have since received 5 more orders that are either cancelled or declined, – Lang One Jun 08 '20 at 01:44
@LangOne have you got any solution to this? I am getting the customer payment declined for many of my customers – Sam Nov 23 '20 at 22:32

19 orders either "Cancelled" or "Payment declined" is this a coincidence or can a faulty implementation of billing library on my side cause this

1 Answers1