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I am currently working in a AEM 6.5 environment trying to setup the XTM Translation Connector. I have successfully configured this on my local environment by doing the following:

  1. Installing the XTM Translation Connector content package
  2. Configuring credential (Web Service URI, XTM Client Name, User ID, Password) into /mnt/overlay/cq/translation/cloudservices/editor.html/conf/corp/settings/cloudconfigs/translation/xtm/xtm-translation
  3. When I click the Verify button I am prompted with the message:

Connection parameters correct.

That said when I follow these same steps in my dev, stage, prod environments in a different network than my local, I am prompted with the message:

Connection parameters incorrect.

I dove into the logs and found:

[com.xtm.translation.connector.xtm-for-aem.core:1.5.2.SNAPSHOT]

...

Caused by: java.net.SocketTimeoutException: SocketTimeoutException invoking Web_Service_URI: connect timed out

I happen to know that this network uses a proxy server for external connections and reaching out to the internet. So I tried configuring the Apache HTTP Components Proxy Configuration in /system/console/configMgr and then testing the XTM Translation Connector connection again but it doesn't even seems like the XTM Translation Connector is even trying to use the proxy when it tries connecting based on error.log messages.

How can I get this XTM Translation Connector to use this proxy ?

Any thoughts on this are welcomed.

Thanks.

nabello
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  • Try Day Commons HTTP client 3.1 configuration – Pakira Jun 05 '20 at 21:04
  • Can you access that URL from the server which host AEM itself? (Like using curl or wget). My guess is that a firewall rule is blocking the access. – ronnyfm Jun 10 '20 at 22:37

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