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We are working on exam based website. Admin will enter all questions required for exam. It need to support multiple languages. When we to submit question in thai language text cloudfare blocking access to server. This is happening when we enter thai language text only. Please suggest resolution steps. enter image description here

user3404686
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  • Do you have WAF (Web Application Firewall) enabled? This is not an available feature in free-tier cloudflare. – drussey May 26 '20 at 16:54
  • @drussey WAF enabled . Is it reason for this problem ? – user3404686 May 27 '20 at 05:16
  • Do the waf "activity logs" in the Cloudflare firewall panel give any indication which rule is being triggered when this block is happening? – drussey May 27 '20 at 20:48
  • @drussey the following is log for this error. It is happening to thai language only. { "key":"anomaly_score", "value":"40" }, { "key":"sqli_score", "value":"14" }, { "key":"xss_score", "value":"15" } – user3404686 May 28 '20 at 08:07
  • It looks like you may want to lower your OWASP rule sensitivity to let these requests through, or perhaps change from "block" to "challenge" on the action to take on OWASP rules. – drussey May 28 '20 at 23:35
  • I have disabled cloudfare firewall to website. Then it's working – user3404686 Jul 16 '20 at 05:22

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