NullPointerException when running Crystal reports with SP24 for Eclipse

Question

We are trying to upgrade to SP24 of Crystal Report for Eclipse but have found that several of our reports are failing with a NullPointerException when generating the report. I've included the stack trace below - does anyone have any idea what may be wrong or have any workarounds, please?

Changing Main Report Table Connection Info
Changing Sub Report Table Connection Info
Setting Parameters of Main Reports
Starting Verify database
Completed Verify database
Setting Parameters of Sub Reports
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: java.lang.NullPointerException---- Error code:-2147467259 Error code name:failed
    at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.if(SourceFile:238)
    at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(SourceFile:148)
    at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(SourceFile:129)
    at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(SourceFile:112)
    at us.nm.state.hsd.aspen.business.batch.rp.crystal.RpJRCExportReport.runReportExport(RpJRCExportReport.java:742)
    at us.nm.state.hsd.aspen.business.batch.rp.crystal.RpScheduleReportRun.process(RpScheduleReportRun.java:177)
    at us.nm.state.hsd.aspen.business.batch.rp.crystal.RpScheduleReportRun.drive(RpScheduleReportRun.java:263)
    at us.nm.state.hsd.aspen.business.batch.rp.crystal.RpScheduleReportRun.main(RpScheduleReportRun.java:286)
Caused by: java.lang.NullPointerException
    at com.crystaldecisions.reports.formatter.formatter.objectformatter.d.a(SourceFile:154)
    at com.crystaldecisions.reports.formatter.formatter.objectformatter.ObjectFormatter.a(SourceFile:332)
    at com.crystaldecisions.reports.formatter.formatter.objectformatter.ObjectFormatter.a(SourceFile:250)
    at com.crystaldecisions.reports.formatter.formatter.objectformatter.u.a(SourceFile:922)
    at com.crystaldecisions.reports.formatter.formatter.objectformatter.u.e(SourceFile:784)
    at com.crystaldecisions.reports.formatter.formatter.objectformatter.f.e(SourceFile:383)
    at com.crystaldecisions.reports.formatter.formatter.objectformatter.u.for(SourceFile:242)
    at com.crystaldecisions.reports.formatter.formatter.objectformatter.aa.a(SourceFile:64)
...

@HomeIsWhereThePcIs I got - The webpage cannot be found error. — Chaitra, May 07 '20 at 20:42
[did you try this?](https://apps.support.sap.com/sap/support/knowledge/public/en/1201380) — HomeIsWhereThePcIs, May 07 '20 at 20:44
I faced the same problem while I was running with java-8-openjdk, and I switched to jdk-1.8.2 and it worked. — David NIWEWE, Nov 12 '20 at 16:11

score 2 · Answer 1 · answered Feb 16 '22 at 13:52

Just in case someone else is running into the same problem here.

Problem is: Newer JDK versions are not shipped with a lib/fonts folder which the Crystal Report engine expects.

A somewhat unsatisfying, but working solution is:

Create a fonts folder -> %JAVA_HOME%/lib/fonts
Copy fonts from 'Windows\Fonts' into %JAVA_HOME%/lib/fonts.

Problem should be solved then.

score 0 · Answer 2 · answered Dec 16 '22 at 07:21

0

I have got the same issue, copying the jre/lib/fonts folder from Java8 to Java 11 -jdk/lib/fonts solved the issue.

answered Dec 16 '22 at 07:21

Thiru

1

NullPointerException when running Crystal reports with SP24 for Eclipse

2 Answers2