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I am trying to install some KBs on AX but an error is occurring. I checked the user's privileges and everything is OK

Log:

=== Setup logging started: 06/05/2020 17:56:03 === Running file: "C:\Users\XXX_IN~1\AppData\Local\Temp\AxSetupSP\AxSetupUI.exe" RelatedFilesDir="C:\Users\xxxxxxxx\Documents\kb" AXSetup version number: 6.3.6000.6729 Microsoft Windows NT 6.2.9200.0 (64 bit) VM-SERV-HOMOLOG DOMAIN\xxxxxxxx Interactive: True

RelatedFilesDir=C:\Users\xxxxxxxx\Documents\kb Property RelatedFilesDir set to: 'C:\Users\xxxxxxxx\Documents\kb' Property SetupLanguage set to: 'EN'

=== Loading parameters from the command line or a parameter file === Initializing log file: C:\ProgramData\Microsoft\Dynamics AX\Dynamics AX Setup Logs\2020-05-06 17-56-03\DynamicsSetupLog.txt

=== Starting evaluation of existing installation state === Evaluating installation state of Application Object Server instance 00. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 01. MSI file: ObjectServer64.msi Installed: True Application Object Server instance 1 has been installed with the name 01-XXX_AX60_R3_DB_TEST. Evaluating installation state of Application Object Server instance 02. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 03. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 04. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 05. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 06. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 07. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 08. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 09. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 10. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 11. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 12. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 13. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 14. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 15. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 16. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 17. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 18. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 19. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 20. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 21. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 22. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 23. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 24. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 25. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 26. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 27. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 28. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 29. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 30. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 31. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 32. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 33. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 34. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 35. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 36. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 37. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 38. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 39. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 40. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 41. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 42. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 43. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 44. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 45. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 46. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 47. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 48. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 49. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 50. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 51. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 52. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 53. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 54. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 55. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 56. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 57. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 58. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 59. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 60. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 61. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 62. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 63. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 64. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 65. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 66. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 67. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 68. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 69. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 70. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 71. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 72. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 73. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 74. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 75. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 76. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 77. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 78. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 79. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 80. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 81. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 82. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 83. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 84. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 85. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 86. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 87. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 88. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 89. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 90. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 91. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 92. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 93. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 94. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 95. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 96. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 97. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 98. MSI file: ObjectServer64.msi Installed: False Evaluating installation state of Application Object Server instance 99. MSI file: ObjectServer64.msi Installed: False MSI file: ClientOba64.msi Installed: True MSI file: Components64.msi Installed: True MSI file: HelpServer64.msi Installed: False MSI file: SetupSupport64.msi Installed: True MSI file: TraceParser.msi Installed: False MSI file: MRClient64.msi Installed: False MSI file: MRServer64.msi Installed: False MSI file: USPayroll64.msi Installed: True MSI file: USPayroll32.msi Installed: True MSI file: RapidStartConnectorService.msi Installed: False MSI file: RetailHeadquarters64.msi Installed: True MSI file: RetailChannelDatabase.msi Installed: True MSI file: RetailHardwareStation.msi Installed: False Check if current operating system version is Windows 10 or higher. Yes

MSI file: RetailModernPOS.msi Installed: False MSI file: RetailScaleOutDeployment.msi Installed: False MSI file: RetailSDK.msi Installed: False MSI file: RetailServer.msi Installed: False MSI file: RetailPOS.msi Installed: True MSI file: RetailPOSPlugins.msi Installed: False MSI file: RetailSaltUtility64.msi Installed: True MSI file: CommerceDataExchangeSynchService64.msi Installed: False MSI file: RetailDatabaseUtility.msi Installed: True MSI file: CommerceDataExchangeReal-timeService.msi Installed: True MSI file: CommerceDataExchangeAsyncClient.msi Installed: True MSI file: CommerceDataExchangeAsyncServer.msi Installed: True MSI file: RetailOnlineChannel.msi Installed: False MSI file: CommerceRuntimeSDK.msi Installed: False MSI file: VSTools64.msi Installed: False Previously Installed Component: Application Object Server (AOS) (01-XXX_AX60_R3_DB_TEST) Previously Installed Component: Client Previously Installed Component: Office add-ins Previously Installed Component: Web services on IIS Previously Installed Component: .NET Business Connector Previously Installed Component: Debugger Previously Installed Component: Reporting Services extensions

AxUtil call is complete. Getting known model databases from AOS configuration. Verifying if the model database "XXX_AX60_R3_DB_TEST_model" on server "SERVER-HOMOLOG" can be updated. Using AXUtil to connect to database "XXX_AX60_R3_DB_TEST_model" on server "SERVER-HOMOLOG". Calling AxUtil to get list of installed models. Using AXUtil to connect to database "XXX_AX60_R3_DB_TEST_model" on server "SERVER-HOMOLOG". AxUtil call is complete. Installed models:

Layer: "Sys", name: "Foundation Upgrade", publisher "Microsoft Corporation", version "6.3.164.0", partition "N/A" Layer: "Sys", name: "Foundation", publisher "Microsoft Corporation", version "6.3.164.0", partition "N/A" Layer: "Sys", name: "Foundation Labels", publisher "Microsoft Corporation", version "6.3.164.0", partition "N/A" Layer: "Syp", name: "Hotfix-KB2964763-CL4307967-Foundation", publisher "Microsoft Corporation", version "6.3.164.755", partition "Foundation"

->> Listed here all installed KBs .....

Layer: "Syp", name: "Hotfix-KB4552332-4582330-Foundation", publisher "Microsoft Corporation", version "6.3.6000.9892", partition "Foundation" Layer: "Syp", name: "Hotfix-KB4552334-4582327-Foundation", publisher "Microsoft Corporation", version "6.3.6000.9887", partition "Foundation" Layer: "Syp", name: "Hotfix-KB4552480-4582328-Foundation", publisher "Microsoft Corporation", version "6.3.6000.9888", partition "Foundation"

Found update model(File: C:\Users\xxxxxxxx\Documents\kb\Models\dynamicsax2012r3-kb4531474-syplabels.axmodel, Layer: Syp, Name: SYP Labels, Version: 6.3.6000.9964, Partition: SYP-Labels) Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Found update model(File: C:\Users\xxxxxxxx\Documents\kb\Models\dynamicsax2012r3_cl4582181.axmodel, Layer: Syp, Name: Hotfix-KB4531583-4582181-Foundation, Version: 6.3.6000.9517, Partition: Foundation) Found update model(File: C:\Users\xxxxxxxx\Documents\kb\Models\dynamicsax2012r3_cl4582362.axmodel, Layer: Syp, Name: Hotfix-KB4531474-4582362-Foundation, Version: 6.3.6000.9964, Partition: Foundation) Evaluating applicability requirements for model file: C:\Users\xxxxxxxx\Documents\kb\Models\dynamicsax2012r3-kb4531474-syplabels.axmodel Required model (Layer: SYS, Name: Foundation, Version: 6.3.164.0) is installed: True Update model file is installed: False Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available.

=== Checking parameters === Property InstallPath set to: 'C:\Program Files\Microsoft Dynamics AX\60' Property InstallPath32Bit set to: 'C:\Program Files (x86)\Microsoft Dynamics AX\60'

=== Starting UI phase === MSI file: DIXF_Service64.msi Installed: False MSI file: DIXF_AOS64.msi Installed: False MSI file: DIXF_Client64.msi Installed: False Msi C:\Users\xxxxxxxx\Documents\kb\MSI\VSTools64\VSTools64.msi Found False Property ModelDatabaseInstanceName set to: 'SERVER-HOMOLOG:XXX_AX60_R3_DB_TEST_model' Property InstallModelDatabase set to: '1' Property ModelDatabaseInstanceName set to: 'SERVER-HOMOLOG:XXX_AX60_R3_DB_TEST_model' Property InstallModelDatabase set to: '1' Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Model store state cannot be verified. Getting schema build version for database XXX_AX60_R3_DB_TEST_model on server SERVER-HOMOLOG Obtained schema build version string "6.3.6000.9100" Getting contents of model file C:\Users\xxxxxxxx\Documents\kb\Models\dynamicsax2012r3-kb4531474-syplabels.axmodel AxUtil call is complete. Getting contents of model file C:\Users\xxxxxxxx\Documents\kb\Models\dynamicsax2012r3_cl4582181.axmodel AxUtil call is complete. Getting contents of model file C:\Users\xxxxxxxx\Documents\kb\Models\dynamicsax2012r3_cl4582362.axmodel AxUtil call is complete. Examining customized elements. Using AXUtil to connect to database "XXX_AX60_R3_DB_TEST_model" on server "SERVER-HOMOLOG". Getting contents of model VAR Model AxUtil call is complete. Getting contents of model XXX Shared Objects AxUtil call is complete. Getting contents of model Common Interface Application AxUtil call is complete. Getting contents of model MMT AxUtil call is complete. Getting contents of model ToolCommon (Conflict 1) AxUtil call is complete. Getting contents of model ToolCommon (Conflict 2) AxUtil call is complete. Getting contents of model VAP Model AxUtil call is complete. Getting contents of model USR Model AxUtil call is complete. Getting contents of model SecurityDevelopmentTool AxUtil call is complete. Starting to calculate potential conflicts. Finished calculating potential conflicts.

KB4531474: Allocated Charges amounts and FA transactions incorrectly posted when we maintain Charges before PO Confirmation – PO line is a Procurement category KB4531583: Updated depreciation calculation when posting reduction entry with Direct-off type Property AosStart set to: '0' Property InstallOtherModelDatabase set to: '1' Property InstallModelDatabase set to: '1' === Setting up Model Database === Updating model database "XXX_AX60_R3_DB_TEST_model" on server "SERVER-HOMOLOG". Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Update model details metadata not available. Following files will be imported as part of this update: C:\Users\xxxxxxxx\Documents\kb\Models\dynamicsax2012r3-kb4531474-syplabels.axmodel, C:\Users\xxxxxxxx\Documents\kb\Models\dynamicsax2012r3_cl4582181.axmodel, C:\Users\xxxxxxxx\Documents\kb\Models\dynamicsax2012r3_cl4582362.axmodel. Using AXUtil to connect to database "XXX_AX60_R3_DB_TEST_model" on server "SERVER-HOMOLOG". Calling AxUtil to import model file "C:\USERS\xxxxxxxx\DOCUMENTS\kb\MODELS\DYNAMICSAX2012R3_CL4582181.AXMODEL". AxUtil call is complete. AxUtil call returned errors: You cannot import the Foundation (KB4531583) model into a Microsoft layer. Error updating model database: Microsoft.Dynamics.Setup.AxSetupException: AxUtil call returned errors:You cannot import the Foundation (KB4531583) model into a Microsoft layer.

at Microsoft.Dynamics.Setup.Misc.ValidateAxUtilStatus(AxUtilContext context) at Microsoft.Dynamics.Setup.DatabaseSqlModel.DatabaseSqlModelInstanceCommon.ImportModelFiles(IEnumerable1 filenames, IEnumerable1 modelsToReplace) at Microsoft.Dynamics.Setup.DatabaseSqlModel.DatabaseSqlModelInstanceUpdate.Execute() An error occurred during setup of Model Database (SERVER-HOMOLOG:XXX_AX60_R3_DB_TEST_model). Completed setup of Model Database.

=== Setup was completed successfully.

=== Setup logging ended: 06/05/2020 17:58:37 ErrorLevel/ExitCode: '0' ===

Info: Microsoft Dynamics AX 2012 R3

Edit 1:

I'm using axupdate (Application) .exe unzipped from the KB.

I check and the KB is part of the system. See the image below.

Img1

Img2

Edit 2:

I am trying to install all the latest KBs that were released as of 4/10/2020 by Microsoft.

I have a list for installation. From this list most KBs have the errors mentioned in the log above. However, I was successful in installing the latest 7 KB and 3 Hotifix kernel.

I don't understand how it was possible to install some KBs and others have errors.

Mehdi Dehghani
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8biT
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    It looks like the KB's are not compatible with your system or you have a bad installer or something. The error is `You cannot import the Foundation (KB4531583) model into a Microsoft layer. Error updating model database: Microsoft.Dynamics.Setup.AxSetupException: AxUtil call returned errors:You cannot import the Foundation (KB4531583) model into a Microsoft layer.`, which means the KB is attempting to install into the `SYS` or `SYP` layer and is having issues. I'd just guess KB isn't compatible with your system. There are no parameters or anything to set with KB installs to specify a layer. – Alex Kwitny May 07 '20 at 15:48
  • To confirm, you are using the GUI to install the KB right? If you are trying to use AXUtil or something to manually install a model, then you need to provide the commands you are running. – Alex Kwitny May 07 '20 at 15:49
  • @Alex Kwitny thanks for the comments. I edited the question.Do you think it could be my AX version or my installer version? – 8biT May 07 '20 at 16:42
  • @AlexKwitny The log seems to indicate that the GUI is used to install the hotfix. @ 8biT If your AX version information is correct, I can see nothing wrong, the installation should work. You may have to contact Microsoft support for this. – FH-Inway May 07 '20 at 16:58
  • @8biT Just guessing a few things. Before you extracted, did you make sure to `[Right Click>Properties; Unblock]`. Can you try the same update on another AX instance to see if you get the same results? – Alex Kwitny May 07 '20 at 17:01
  • @Alex Kwitny Yes, before extracting I made sure about the '[Right Click>Properties; Unblock]'. The same error occurs in other instances of AX – 8biT May 07 '20 at 17:33
  • @8biT navigate to `C:\Program Files\Microsoft Dynamics AX\60\ManagementUtilities` (or wherever you installed the AOS component and mgmt utils) and right click on `AXUtilLib.dll`, properties, details tab, and check the version. It should match your current kernel version in AX. Does it? – Alex Kwitny May 07 '20 at 18:20
  • @Alex Kwitny Exactly, I checked and the kernel and the dll are the same version. I added a few more details to the question. – 8biT May 07 '20 at 18:52
  • @8biT so your'e using the AXUpdateInstaller (`axupdate.exe`), pointing to your AOS, then just checking all the boxes that are available and you're able to install some but not all? I'd guess it's a bug at this point, with the fact that you're installing the latest fixes being more likely that Microsoft may not be aware of the issue yet. – Alex Kwitny May 07 '20 at 20:53
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    We will contact Microsoft, when we have an answer I post here. Thank you. – 8biT May 08 '20 at 13:41
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    See the following question in the Dynamics Community with the same error. Seems Microsoft indeed screwed up some hotfixes. https://community.dynamics.com/ax/f/microsoft-dynamics-ax-forum/388988/error-when-installing-official-microsoft-hotfix-for-ax2012-r3 – FH-Inway May 12 '20 at 21:23

4 Answers4

1

Well ..

I identified that the .axmodel certificate had expired.

enter image description here

In this case the problem is in the publication of KBs released by Microsoft.

Thank you all for your help

8biT
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Just to let you know - in case you don't already - Microsoft are now aware of the situation and are working on rereleasing all AX 2012 R3 KB's with a new certificate. They expect to have the first ones ready by Monday 18-05, is what I was told by a guy from Microsoft.

Abhishek Prusty
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Martin Ryberg
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I recently tried to install KB 4602212 (2020 1099 fix) released 1/2021. The AX DEV environment was on 6.3.4000.2085 AX kernel. I ran into this error trying to install the HF. It was not an option to apply a newer AX kernel to their DEV environment since SQL server (AX SSRS components) was shared by DEV, TEST & UAT. The workaround was to copy AXUtillib.dll & AXutilLib.PowerShell.dll from an environment with newer kernel (6.3.6000.9100) from the C:\Program Files\Microsoft Dynamics AX\60\Server\MicrosoftDynamicsAX\bin or the C:\Program Files\Microsoft Dynamics AX\60\ManagementUtilities folder and replacing these files in the AX DEV environment.

Jackie Olson
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I ran into the same problem while installing KB3210144. For what it's worth, for AX R3 I have been directed by MS Support to download the AX Update installer from LCS. Inside your LCS Project (create a dummy project if you don't have any) scroll right to Project Tools / Updates

Project tools

Where you can download the "Update installer for Microsoft Dynamics AX 2012 R3".

Update installer link

Unfortunately in my case, the tool found I already have the fix installed. Update installer

Kim Sullivan
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