I have a VitalPBX instance hosted on a remote web server that connects to IP phones in my office (specifically Grandstream GXP1625 and Yealink T48S). We routinely use proprietary CRM software that I would like to be able to integrate with these phones. When I answer the phone, I would like the CRM software to open the client who is calling, so I do not have to manually type in the caller ID/telephone number to pull up the caller's information.
I use Macro Express Pro 6 to automate many other repetitive processes with this CRM software, and I was hoping to use this macro software on computers next to phones to open the calling client. It supports macro activation through many avenues, including system events/messages.
Both of my IP phone models support something called Action URL, which sends a HTTP(S) GET request that can contain variables when certain actions occur, such as the phone initiating a call. I already have the companion feature, Action URI, set up so Macro Express Pro dials telephone numbers within my CRM on the phones directly.
-Yealink Action URL documentation is on page 465 of this guide.
-Grandstream Action URL documentation is on page 91 of this guide.
I am looking for help in creating or repurposing a lightweight, opening at start-up, application to listen for and process these HTTP GET requests on my local Windows 10 machines and register a system event/message, including passing the Action URL variable, for Macro Express Pro to recognize and initiate a macro that will open my CRM to the proper patient. I believe this should be a simple task, though I am not familiar with this variety of programming. If an open-source software exists that can do this, I would love to hear. Thank you in advance!
