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In Appsflyer the number of actions event is not update when clicked in android device. But working in emulator. What could be the reason? How to fix it? I have added my device in the whitelist. But still my click events do not increase the count in appsflyer dashboard. What am I missing. Some events were already added. They are working fine. On particular event that I added is not posting any updates in appsflyer. 

eventValue.put("af_device_id", <hidden text>);
eventValue.put(AFInAppEventParameterName.CONTENT, <hidden text>);
eventValue.put(AFInAppEventParameterName.CONTENT_ID, <hidden text>);
eventValue.put("af_variant_id", <hidden text>);
eventValue.put(AFInAppEventParameterName.CURRENCY, <hidden text>);
eventValue.put(AFInAppEventParameterName.PRICE, <hidden text>);
eventValue.put(AFInAppEventParameterName.CONTENT_TYPE, <hidden text>);
eventValue.put("af_user_phone", <hidden text>);
eventValue.put("af_user_name", <hidden text>);
AppsFlyerLib.getInstance().trackEvent(context, "af_recommendations_click", eventValue);
Vijai Gunasekar
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2 Answers2

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Hard to say without seeing debug logs, but if the event is dispatched from one device (emulator) and not the other (android device), it might be a connectivity issue.

You can turn on AppsFlyer SDK debug logs using the following API: AppsFlyerLib.getInstance().setDebugLog(true);

This article has some useful pointers on debug logs and behaviour: https://support.appsflyer.com/hc/en-us/articles/360001559405-Testing-AppsFlyer-SDK-integration#debugging

If this does not help solve the issue, I would recommend opening a ticket to AppsFlyer Support: support@appsflyer.com (with the SDK debug logs you have collected from the device)

Benjamin Weinstein
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I had the wrong data range. So the events didn't show up.

Vijai Gunasekar
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