My company is currently looking to build a power dialer using AWS Amazon Connect but I haven't been able to find support for agent extensions or voicemail. I'm, I going crazy? Someone please point me in the right direction.
Asked
Active
Viewed 278 times
1
-
https://amazonconnectvoicemail.com works – B... James B. Mar 18 '20 at 16:32
2 Answers
1
We faced similar challenges and after several attempts discovered https://amazonconnectvoicemail.com . It was easy to integrate into our current Amazon Connect instance.
B... James B.
- 136
- 1
- 8
1
AWS has recently released Voicemail for Amazon Connect, which is deployed using a CloudFormation template.
You only pay for the standard AWS charges that the solution uses, there's no additional platform/service charges.
https://aws.amazon.com/solutions/voicemail-for-amazon-connect/
spilla
- 43
- 6
-
You should know Amazon does not provide support for these types of solutions. If you want production proven, supported software I'd recommend https://amazonconnectvoicemail.com for voicemail – B... James B. Feb 15 '21 at 03:10