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I have a board with a filter to only show status' of "Ready to Release" and "Ready for Release" from two other boards. The query looks like:

project in (BRUZ, BDP) AND status in ("Ready to Release", "Ready for Release") ORDER BY Rank ASC

I get the following error: reject

But, the status clearly exists in project "BDP" enter image description here

What gives? Any ideas?

user3242558
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  • Hmm. What happens if you use the type ahead for the status name in the Advanced Search? – mdoar Mar 18 '20 at 19:37
  • Hi @mdoar I'm not sure what you mean by 'type ahead' – user3242558 Mar 19 '20 at 20:10
  • When you start typing in a field and Jira automatically populates the field – mdoar Mar 31 '20 at 23:08
  • Oops, sorry, I misread that. Jira does not auto-fill any recommendations. Could it be because the BRUZ board is a kanban board? That doesn't seem to make sense because if I don't condition the status, I get all of the BRUZ tasks to result from my filter. – user3242558 Apr 02 '20 at 00:20
  • First of all I would check if the project's workflow truly has the missing status. Because unless you are using Jira simplified workflow, the column name on the board (highlighted on the screenshot) would not necessarily match the workflow status. Check the project workflow in project's settings. – amuratova Apr 03 '20 at 20:57

1 Answers1

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Try to do the following:

  1. Click on the cog

Click on the cog

  1. Choose Issues from the settings drawer

Choose Issues from the setting drawer

  1. Navigate to Statuses from Issue Attributes

Scroll down and choose Statuses from Issue Attributes

  1. Find "Ready to Release" and right click on edit and open in new tab

Find your status

  1. Get the id of the desired status from the newly opened url

Get the id from the url

  1. Update your JQL and replace the name with the id:

    project in (BRUZ, BDP) AND status in (10011, 10012) ORDER BY Rank ASC

AbdulKarim
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  • thanks for your input. I can get BDP's to show, but not BRUZ. There must be something else behind the scenes that is not setup properly: workflow, workflow schema, something. It really shouldn't be this hard! – user3242558 Mar 25 '20 at 17:08