We are testing the outlook add-in for Acumatica. It seems very promising, and we have read the documentation from Acumatica about how to set it up and use it. However, we have several custom fields that exist on our contact and opportunity forms, and I'm wondering if it's possible to have those brought into the add-in panel so that the user can populate all that is needed within Outlook.
And then similarly, we don't encourage our users to interact with Business Accounts directly, but rather Customer Records/Screens. Is there a way to customize the buttons that show up (hide/remove some and add others)?
Any help or guidance would be most appreciated.