Does this answer your question? [Unable to create Genymotion Virtual Device](https://stackoverflow.com/questions/17540311/unable-to-create-genymotion-virtual-device)
– SwiftMar 07 '20 at 10:43
Can you look at the genymotion.log file and post its last few lines?. On Windows it is in %LOCALAPPDATA%\Genymobile. On macOS and Linux it is in ~/.Genymobile.
– Aurélien GâteauMar 09 '20 at 08:59