-1

I checked the DNS records on the digwebinterface.com/?hostnames=mydomain.com&type=TXT&ns=resolver&useresolver=8.8.4.4&nameservers=

The Dig shows two TXT records but but I don't have the first record: (ca3-0158c3e5584b4fdba369cf3efeb6c56a)

Dig shows: mydomain.com@8.8.4.4 (Default):

mydomain.com.       299 IN  TXT "ca3-0158c3e5584b4fdba369cf3efeb6c56a"
mydomain.com.       299 IN  TXT "v=spf1 redirect=_spf.yandex.net"

This web site is on the CloudFlare. DNS records: http://prntscr.com/r2m9ln

What can be reason and how can I solve this issue?

Christoph Kluge
  • 1,947
  • 8
  • 23
Jack UK
  • 45
  • 5

1 Answers1

1

the mentioned TXT record which starts with "ca3-" is a CloudFlare internal record which they use for TLS validation. I guess since they need it to make their services available to you, there is no chance to delete it.

There is several posts inside the CloudFlare community about it: https://community.cloudflare.com/t/unable-to-see-and-remove-txt-record/44179/5

Christoph Kluge
  • 1,947
  • 8
  • 23
  • Thank you. I asked them. If it is really impossible, I'll have to remove the CF because mails are rejected by receivers. – Jack UK Feb 24 '20 at 13:07
  • 1
    Do you have the rejection message of the receivers and the Mail headers? I could try to give you some helping hands if you want. – Christoph Kluge Feb 24 '20 at 13:16
  • Yes, I have, and I would be grateful. How can I share with you the mail headers as private? – Jack UK Feb 26 '20 at 12:26
  • **details.txt** `Reporting-MTA: dns; forward101p.mail.yandex.net X-Yandex-Queue-ID: 236BE32813B0 X-Yandex-Sender: rfc822; me@mydomain.com Arrival-Date: Tue, 11 Feb 2020 10:25:47 +0300 (MSK) Final-Recipient: rfc822; Bauservice.BA@web.de Original-Recipient: rfc822;Bauservice.BA@web.de Action: failed Status: 5.0.0 Remote-MTA: dns; mx-ha02.web.de Diagnostic-Code: smtp; 554-Transaction failed 554-Reject due to policy restrictions. 554 For explanation visit https://web.de/email/senderguidelines?ip=77.88.28.101&c=hd` – Jack UK Feb 26 '20 at 12:36
  • and **Undelivered Message Headers.txt** http://prntscr.com/r7xmck – Jack UK Feb 26 '20 at 12:39