Throttle Pagerduty alerts

Question

Is there a way I could throttle alerts in Pagerduty? What I want to achieve is that if some alert (e.g. with same summary or any other distinctive feature, which could be used as a key)is dispatched very often I'd like to get notified of it only once per X minutes.

Answer 1

I think you're looking for the Intelligent Alert Grouping feature. It's only available on certain plans, so you might not have it available on your account right now.

Alternately, you could try something like setting up Event Rules to group together the incidents based on some common field, and then setting up the service to retrigger incidents after some set amount of time, even if they've been acknowledged.