IE 8 Crashes When Loading Site, Can't Debug -

Question

http://bizzocall.com/faq/ - Works well in all other browswers, but when I test it with the developer tools in IE 8 compatibility it just crashes.

I've looked at all the answers and it seems like each person has different problems (I've looked for stray commas, updated jquery, etc).

Any help is much appreciated!

UPDATE

I found a plugin that was calling jquery 1.4 (Dave's WordPress Live Search) and removed it. Although the code seems cleaner it still pause IE 8.

UPDATE 2

Removing the plugin seemed to be the trick.

Just for those that find this post: This was running wordpress with thesis installed.

it's working fine for me... what do you do to get the error? — moi_meme, May 13 '11 at 19:37
How can you locate the error if it crashes? Is there a "report?" Yes, this is a real question. LOL — Joshua Jarvis, May 13 '11 at 19:38
Go to the developer tools then go to the JavaScript / Console tab. Press F12 for the shortcut — Oscar Godson, May 13 '11 at 19:39
Uh, i did. And he asked how to get a report **read the comments**. — Oscar Godson, May 13 '11 at 19:42
No need to be snarky SLaks. We're all tring trying to help. And you haven't even offered a possible solution. Don't you have other posts to delete or flag or something rather than pick on people trying to help? — Oscar Godson, May 13 '11 at 19:46
LOL Thanks for the help, even the redundant help. How do you run safe mode? Again thank you for your time! — Joshua Jarvis, May 13 '11 at 19:47
See @Dan Diplo answer below. I _believe_ that's "safe mode". — Oscar Godson, May 13 '11 at 19:48
Ran in safe mode, still crashed. Removed some of the redundant Jscript calls, but can't figure it out. — Joshua Jarvis, May 13 '11 at 20:03
@Oscar: Sorry; I saw too many people assuming that he didn't have any details when he already had. I have no idea what the problem is, so I can't offer anything other than safe mode. — SLaks, May 13 '11 at 20:05

score 1 · Answer 1 · answered May 13 '11 at 19:38

1

It seems that most likely you have a trailing comma, not necessarily a stray one. For example:

{
  "hello":"world",
  "foo":"bar"
}

Would work fine, but if you did:

{
  "hello":"world",
  "foo":"bar",
}

It would totally kill IE. Look for that or maybe give us more hints as to what the error is.

answered May 13 '11 at 19:38

Oscar Godson

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He doesn't even know WHAT the error is, so how would he know it isn't a syntax error? – Oscar Godson May 13 '11 at 19:42
Because then he would get an error. His entire process is crashing. – SLaks May 13 '11 at 20:04
It made me check other places out, so thanks for the effort though. – Joshua Jarvis May 13 '11 at 20:04

corbacho · Accepted Answer · 2011-05-13T19:49:10.943

1

It crashes for me too in IE9 with IE8 mode. (see development tools -> F12 ) If you disable javascript, it doesn't crash.. so it's a javascript issue. I see that you are loading 3 different version of jQuery, could be that?

EDIT. I was using the debugger, and got frozen during execution of jQuery 1.44 (You are loading this library in the footer from Google CDN )

edited May 13 '11 at 19:49

answered May 13 '11 at 19:42

corbacho

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I wasn't even really sure which one to get rid of, but I did notice that. I'm a bit worried about changing too much since it runs well on the other browsers. – Joshua Jarvis May 13 '11 at 19:48
don't worry, I'm pretty sure it will be working still. And you make the website more light-weight. You are loading versions 1.44, 1.42 and 1.6. I will stick with the 1.44 version, and try removing the others. IF you see something stop working.. put the – corbacho May 13 '11 at 19:51
I was running 1.6 because I read (I think it was here) that it fixes some of the typical IE crashes. I did remove the extra script though. – Joshua Jarvis May 13 '11 at 20:04
it's very new still 1.6 and most of your jquery plugins are oldish.. so could have compatibility issues. Aside of the jquery libraries that could conflict between each other. Luckily you didn't have problems in any other browser, but it produces random funny events to have multiple versions loaded of jQuery. BTW. now doesn't crash anymore. You can accept the answer if you think it solved the problem – corbacho May 13 '11 at 20:40
@corbacho - Thanks for the help, love the "answered" solved request. Need to solve this. I'll give out the love then. =) – Joshua Jarvis May 13 '11 at 20:50
@corbacho - wish I had more rep to credit the other guys too, but this was the answer! Thanks – Joshua Jarvis May 13 '11 at 20:54
k, though it was solved! and some brand-new users in stackoverflow forget about accepting answers ;) Tomorrow I will check again. gn8 :) (EDIT you can vote up for their answers to spread the love ;) – corbacho May 13 '11 at 20:55
@corbacho - my rep isn't high enough, but thank you for the answer! – Joshua Jarvis May 15 '11 at 13:07

Galled · Answer 3 · 2011-05-13T20:12:39.483

1

When comment the script tag of fancybox, IE doesn't crash. But I don't know what is the cause.

You call jquery twice: jquery 1.6 and jquery 1.4.4. Seems this cause the crash. But if you disable jquery 1.4.4, fancybox still causes the crash. Disabling jquery 1.6 avoid the crash.

edited May 13 '11 at 20:12

answered May 13 '11 at 20:01

Galled

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Grzegorz Oledzki · Answer 4 · 2011-05-13T20:34:01.820

My IE (IE 8.0 @ Windows Server 2003) is not killed when I enter the page.

However the Javascript seems to keep on running forever, because IE offers me to "Stop running script ... causing Internet Explorer to run slowly ... ". There's a Javascript error indication too. It says:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.2; WOW64; Trident/4.0; .NET4.0C; .NET4.0E)
Timestamp: Fri, 13 May 2011 20:08:46 UTC


Message: Permission denied
Line: 133
Char: 374
Code: 0
URI: http://bizzocall.com/faq/wp-includes/js/jquery/jquery.js?ver=1.4.4

You said you've updated JQuery, but 1.4.4 doesn't seem to be the latest version, does it?

UPDATE:

I ran the Developer Tools (F12) to get the call stack and one of the entries in the stack (just in the middle) is:

    //jquery.fancybox-1.3.4.js lines 1040-1045 in the $.fancybox.init
    $('body').append(
        tmp = $('<div id="fancybox-tmp"></div>'),
        loading = $('<div id="fancybox-loading"><div></div></div>'),
        overlay = $('<div id="fancybox-overlay"></div>'),
        wrap = $('<div id="fancybox-wrap"></div>')
    );

UPDATE2:

I give up. My Javascript/JQuery knowledge is too limited. And the minified JQuery code doesn't seem to help either. Debugging through things like this.each(function(e){var g=f(this);a[0]=j.call(this,e,c?g.html():b),g.domManip(a,c,d)}) doesn't seem to be the easiest thing in the world.

I suggest running the same code with a single JQuery instance (one version, it may be 1.4.4 if that's your pick) in development (unminified) version. Problems may arise if the bug doesn't happen then.

Since my base template isn't calling this it's got to be from the plugins? I'm actively searching the plugins to see which one is calling this. — Joshua Jarvis, May 13 '11 at 20:18
@Gzegorz - Thanks what looks like a totally awesome answer, but what does it mean? — Joshua Jarvis, May 13 '11 at 20:20
I am debugging to see what it does. It looks like it never gets out of this `.append` call. — Grzegorz Oledzki, May 13 '11 at 20:21
Discovered that "Dave's WordPress Live Search" made this call to 1.4.4 and removed Dave and his plugin. --- Testing now. — Joshua Jarvis, May 13 '11 at 20:44

score 1 · Answer 5 · answered May 21 '11 at 04:54

Dave from "Dave's WordPress Live Search" here. Just wanted to add a few comments:

Dave's WordPress Live Search doesn't "call jQuery 1.4". It tells WordPress to load the version of jQuery it ships with, currently 1.4.4. jQuery 1.6 isn't supported natively by WordPress until version 3.2 ships next month. The preferred way to use an alternate version of jQuery is to "deregister" the included jQuery and register your own version in its place. Adding the following to your theme's functions.php file should take care of it:
```
if ( !is_admin() ) {
  wp_deregister_script('jquery'); //deregister current jquery
  wp_register_script('jquery', 'http://ajax.googleapis.com/ajax/libs/jquery/1.6/jquery.js', false, '1.6', false);
  wp_enqueue_script('jquery');
}
```
Someone recently figured out that the jQuery Dimensions plugin included with Dave's WordPress Live Search was causing IE8 to hang. This was needed way back when I first wrote this plugin because WordPress shipped with an ancient (even for the time) version of jQuery. The functionality this jQuery plugin provides was merged into jQuery core a long time ago, and since I've dropped support for WordPress < 2.9, it's not needed anymore. Give Dave's WordPress Live Search v2.1 a spin.

So it was updated then, I loved the plugin, but it was causing some major havoc, thanks for updating this thread! — Joshua Jarvis, May 22 '11 at 13:04

score 0 · Answer 6 · answered Apr 23 '12 at 16:01

0

None of the above solutions worked for me. I eventually tracked it down to an out of date version of Modernizr. Mine was at 2.0.6 and can confirm that version 2.5.3 fixed the issue completely.

answered Apr 23 '12 at 16:01

Zachary Schuessler

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score 0 · Answer 7 · answered May 13 '11 at 19:42

0

Try running IE without add-ons. Often the reason for a full-blown crash is an add-on interfering with something. To do this:

Start > All Programs > Accessories > System Tools > Internet Explorer (No Add-ons)

If you can't find that then go to a run promt (Windows Key + R) and type iexplore.exe -extoff

answered May 13 '11 at 19:42

Dan Diplo

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Ran in safe mode, got further, but it just hangs and has to be force closed. The background doesn't load which makes me think it's the supersized code, but not sure. – Joshua Jarvis May 13 '11 at 19:59

IE 8 Crashes When Loading Site, Can't Debug -

7 Answers7