Azure App service - User has insufficient permissions to collect Windows Performance Counters

Question

We have hosted a .Net application as an Azure App Service. I am trying to install an APM called New Relic. I am stuck at this error.

The executing user, IIS APPPOOL\XXX, has insufficient permissions to collect Windows Performance Counters.

I understand how this can be handled in a VM with access to IIS Application insight monitor doesn't send data to portal due to insufficient permission

I also didn't find any setting via Azure KUDU console.

However, I am trying to find how to setup "Users and Groups" in an Azure App Service Environment.

score 0 · Answer 1 · answered Jan 07 '20 at 07:52

0

Follow standard procedures to update the .NET agent to 8.18.241.0.

For .NET Framework it will fix an issue where a large number of error messages may be reported on agent startup due to insufficient permissions of the app-pool user to create performance counters. In this release, a specific warning message regarding permissions will be reported.

If you are upgrading from a particularly old agent, review the list of major changes and procedures to upgrade legacy .NET agents.

answered Jan 07 '20 at 07:52

Joey Cai

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thanks for checking that. But I have installed a higher version 8.21.34 for which I am still getting this issue. – wickjon Jan 08 '20 at 01:38
Have you check whether 8.18.241 version is ok to avoid no backward compatibility. – Joey Cai Jan 15 '20 at 09:19

Azure App service - User has insufficient permissions to collect Windows Performance Counters

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