-2

I canceled my Gsuite account a few weeks ago. I have transferred my domain to a new provider and set up a redirect for the email address that was associated with my canceled Gsuite account.

I have started Receiving Time Based (Every 15 minutes) Summary of failures for Google Apps Script:

I cannot access https://script.google.com/home/triggers? to remove the script ( I canceled the Gsuite account before I realized I had an old script running).

I have read all of the previous answers to this question however they are for developers who have still got access to https://script.google.com/home

I have contacted Google support however they are advising me to ask the question here.

Considering my circumstances am I able to delete the script?

Cooper
  • 59,616
  • 6
  • 23
  • 54
Ian Alexander
  • 3
  • 2

1 Answers1

0

Answer:

There is nothing that users from Stack Overflow can suggest you do in this case - aside contact Google Support again. This is an issue with their internal system sending out emails erroneously.

More Information:

These emails are sent out automatically by the system and so aren't stoppable your end, especially if your G Suite account no longer exists. You need to contact Google Support for this, G Suite Support directly is a good bet, though without your G Suite account I do not know if you will be able to use this outlet.

The regular Google Contact page can be found here, alternatively you can attempt to use the Send Feedback option available in the Gmail user interface when clicking the cog in the top right (⚙️).

A Temporary Fix:

In the mean time, all I can suggest you is add an email filter to deal with emails that come from apps-scripts-notifications@google.com - either move them directly to trash on receipt, or add them to spam. This isn't a permanent solution, I know, but it might be enough to alleviate the annoyance of all these emails until the situation gets sorted out with Google directly.

References:

Nimantha
  • 6,405
  • 6
  • 28
  • 69
Rafa Guillermo
  • 14,474
  • 3
  • 18
  • 54
  • Thank you I appreciate your response - I have now set a rule to pass these to my trash directory - interestingly Google are saying there is nothing they can do to help because they do not control scripts? They are sure filling up the trash directory fast as I had a time trigger set every 15 minutes - eeek! – Ian Alexander Dec 25 '19 at 10:01
  • I'm really sorry to hear that you're having this issue, this should be something dealt with by Google. I have created an issue under the Apps Script component on Google's Issue Tracker for you [here](https://issuetracker.google.com/issues/146848395). Make sure to provide any additional information or concerns about this as a comment in the issue. – Rafa Guillermo Dec 25 '19 at 13:23