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I am in a process to evaluate the capabilities of DocuSign by integrating with ServiceNow. If that works out well we are gonna take the licensing part forward for signup.

Link to ServiceNow Docs for using DocuSign Spoke of Integration Hub

DocuSign: https://developers.docusign.com/esign-rest-api/guides/building-integration

The issue here is : Steps given in the DocuSign documents and the relevant option isn’t present in DocuSign Sandboxed instance. Basically I am not able to get the Client ID and Client Secret.

I am not really sure of the significance of giving the Sandboxed instance if we can't do any integration.

Steps from Docusign

Snip from DocuSign Sandbox instance

Please provide any points on this integration and way forward to get it done.

Thanks.

Dulaj Kulathunga
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Dipin Gandhi
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1 Answers1

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You can do full dev integration with the Sandbox instance. First you need to know the Authentication Type to be used by your integration which you can read here. Once You know which Auth type to use, then you can either follow Auth Code Grant which will help you in creating IntegratorKey (aka ClientId), SecretKey and Redirect URI. But if you want to do JWT then you need to follow JWT Auth which will guide you in creating RSA Key Pair and Redirect URI.

Amit K Bist
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