Timeseries queries with DAY granularity must have a start time that is the start of day (00:00:00) for the account's timezone

Question

I am trying to call Snapchat Marketing API for Ads stats with the end point through Postman

https://adsapi.snapchat.com/v1/ads/<Some Ad ID>/stats?start_time=2019-08-10T00:00:00-04:00&end_time=2019-09-10T00:00:00-04:00&granularity=DAY

Which is throwing as error as

"Unsupported Stats Query: Timeseries queries with DAY granularity must have a start time that is the start of day (00:00:00) for the account's timezone. This account's timezone is: Asia/Dubai"

I have tried all the possible combination of start time and end time in (ISO 8601) format. does anyone know what might be the issue?

Gulf Standard Time is UTC+4, so have you tried `start_time=2019-08-10T00:00:00+04:00`? — LegendofPedro, Nov 14 '19 at 10:23
Did you URL-encode the string? A plus might get decoded to a space. Is there daylight savings adjustment to account for? — LegendofPedro, Nov 14 '19 at 11:55

score 0 · Answer 1 · answered Jun 29 '21 at 08:54

0

Asia/Dubai is +4 , but you used -4, so the start_time should be:

start_time=2019-08-10T00:00:00%2B04:00

You should encode + sign, otherwise it wouldn't work, + ~> %2B The same should be on end_time, only one or two days after start_time

answered Jun 29 '21 at 08:54

Orest Borovets

96
3

Timeseries queries with DAY granularity must have a start time that is the start of day (00:00:00) for the account's timezone

1 Answers1