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How can I backup/restore the data on Cumulocity? Is there any backup feature or service on this platform?

This feature is specially needed when we use the Edge solution and something goes wrong with the edge server i.e. the Hard Disk defects.

Parda
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Depending on where you are hosting the Cumulocity Edge VM you can export snapshots, e.g. on Hyper-V machines. This snapshot could then be archived/stored anywhere else.

socona
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