Azure App Service not logging all App Insights dependencies

Question

my team recently migrated from a VM hosted web app to Azure App Services. After doing this migration, I noticed that the dependencies that previously showed up in app insights are no longer being logged. Previously, app insights would log all 3rd party API calls and all SQL DB calls. Now that it is hosted on Azure App Service the only dependency that is being logged are the occasional AJAX calls which are made on some of our pages. 3rd party API calls and SQL DB calls no longer displayed. Non dependencies are also being logged when running as an App Service (Requests, Exceptions, Traces, etc). Additionally, when running locally, I'm able to see all dependencies logged as expected - this problem appears to only happen when using Azure App Services.

Here is the current setup:

C# Web Application .NET 4.7 AppInsights is installed via NuGet packages
ApplicationInsights.config file is in web app's root folder
The Application_Start method in Global.asax.cs sets the
TelemetryConfiguration.Active.InstrumentationKey value to the corresponding app insights key (I've confirmed this is being properly set to the proper app insights resource)

Here is what I've tried doing:

Confirmed that the app insights dlls and ApplicationInsights.config files are all properly deployed to the App Service by using the "App Service Editor"
Installing the "Application Insights extension for Azure App Service" extension (version 2.6.5) to the web app
Enable Application Insights within the web app itself by navigating the "Application Insights" then selected enabled under "Collect application monitoring data using Application Insights". All other settings for app insights I enabled on that same page

Please let me know if there is any other additional info that would be helpful to provide.

packages.config relevant packages:

  <package id="Microsoft.ApplicationInsights" version="2.5.0" targetFramework="net47" />
  <package id="Microsoft.ApplicationInsights.Agent.Intercept" version="2.4.0" targetFramework="net47" />
  <package id="Microsoft.ApplicationInsights.DependencyCollector" version="2.5.0" targetFramework="net47" />
  <package id="Microsoft.ApplicationInsights.PerfCounterCollector" version="2.5.0" targetFramework="net47" />
  <package id="Microsoft.ApplicationInsights.Web" version="2.5.0" targetFramework="net47" />
  <package id="Microsoft.ApplicationInsights.WindowsServer" version="2.5.0" targetFramework="net47" />
  <package id="Microsoft.ApplicationInsights.WindowsServer.TelemetryChannel" version="2.5.0" targetFramework="net47" />

ApplicationInsights.config:

<?xml version="1.0" encoding="utf-8"?>
<ApplicationInsights xmlns="http://schemas.microsoft.com/ApplicationInsights/2013/Settings">
  <TelemetryInitializers>
    <Add Type="Microsoft.ApplicationInsights.DependencyCollector.HttpDependenciesParsingTelemetryInitializer, Microsoft.AI.DependencyCollector"/>
    <Add Type="Microsoft.ApplicationInsights.WindowsServer.AzureRoleEnvironmentTelemetryInitializer, Microsoft.AI.WindowsServer"/>
    <Add Type="Microsoft.ApplicationInsights.WindowsServer.AzureWebAppRoleEnvironmentTelemetryInitializer, Microsoft.AI.WindowsServer"/>
    <Add Type="Microsoft.ApplicationInsights.WindowsServer.BuildInfoConfigComponentVersionTelemetryInitializer, Microsoft.AI.WindowsServer"/>
    <Add Type="Microsoft.ApplicationInsights.Web.WebTestTelemetryInitializer, Microsoft.AI.Web"/>
    <Add Type="Microsoft.ApplicationInsights.Web.SyntheticUserAgentTelemetryInitializer, Microsoft.AI.Web">
      <!-- Extended list of bots:
            search|spider|crawl|Bot|Monitor|BrowserMob|BingPreview|PagePeeker|WebThumb|URL2PNG|ZooShot|GomezA|Google SketchUp|Read Later|KTXN|KHTE|Keynote|Pingdom|AlwaysOn|zao|borg|oegp|silk|Xenu|zeal|NING|htdig|lycos|slurp|teoma|voila|yahoo|Sogou|CiBra|Nutch|Java|JNLP|Daumoa|Genieo|ichiro|larbin|pompos|Scrapy|snappy|speedy|vortex|favicon|indexer|Riddler|scooter|scraper|scrubby|WhatWeb|WinHTTP|voyager|archiver|Icarus6j|mogimogi|Netvibes|altavista|charlotte|findlinks|Retreiver|TLSProber|WordPress|wsr-agent|http client|Python-urllib|AppEngine-Google|semanticdiscovery|facebookexternalhit|web/snippet|Google-HTTP-Java-Client-->
      <Filters>search|spider|crawl|Bot|Monitor|AlwaysOn</Filters>
    </Add>
    <Add Type="Microsoft.ApplicationInsights.Web.ClientIpHeaderTelemetryInitializer, Microsoft.AI.Web"/>
    <Add Type="Microsoft.ApplicationInsights.Web.OperationNameTelemetryInitializer, Microsoft.AI.Web"/>
    <Add Type="Microsoft.ApplicationInsights.Web.OperationCorrelationTelemetryInitializer, Microsoft.AI.Web"/>
    <Add Type="Microsoft.ApplicationInsights.Web.UserTelemetryInitializer, Microsoft.AI.Web"/>
    <Add Type="Microsoft.ApplicationInsights.Web.AuthenticatedUserIdTelemetryInitializer, Microsoft.AI.Web"/>
    <Add Type="Microsoft.ApplicationInsights.Web.AccountIdTelemetryInitializer, Microsoft.AI.Web"/>
    <Add Type="Microsoft.ApplicationInsights.Web.SessionTelemetryInitializer, Microsoft.AI.Web"/>
  </TelemetryInitializers>
  <TelemetryModules>
    <Add Type="Microsoft.ApplicationInsights.DependencyCollector.DependencyTrackingTelemetryModule, Microsoft.AI.DependencyCollector">
      <ExcludeComponentCorrelationHttpHeadersOnDomains>
        <!-- 
        Requests to the following hostnames will not be modified by adding correlation headers.         
        Add entries here to exclude additional hostnames.
        NOTE: this configuration will be lost upon NuGet upgrade.
        -->
        <Add>core.windows.net</Add>
        <Add>core.chinacloudapi.cn</Add>
        <Add>core.cloudapi.de</Add>
        <Add>core.usgovcloudapi.net</Add>
        <Add>localhost</Add>
        <Add>127.0.0.1</Add>
      </ExcludeComponentCorrelationHttpHeadersOnDomains>
      <IncludeDiagnosticSourceActivities>
        <Add>Microsoft.Azure.EventHubs</Add>
        <Add>Microsoft.Azure.ServiceBus</Add>
      </IncludeDiagnosticSourceActivities>
    </Add>
    <Add Type="Microsoft.ApplicationInsights.Extensibility.PerfCounterCollector.PerformanceCollectorModule, Microsoft.AI.PerfCounterCollector">
      <!--
      Use the following syntax here to collect additional performance counters:

      <Counters>
        <Add PerformanceCounter="\Process(??APP_WIN32_PROC??)\Handle Count" ReportAs="Process handle count" />
        ...
      </Counters>

      PerformanceCounter must be either \CategoryName(InstanceName)\CounterName or \CategoryName\CounterName

      NOTE: performance counters configuration will be lost upon NuGet upgrade.

      The following placeholders are supported as InstanceName:
        ??APP_WIN32_PROC?? - instance name of the application process  for Win32 counters.
        ??APP_W3SVC_PROC?? - instance name of the application IIS worker process for IIS/ASP.NET counters.
        ??APP_CLR_PROC?? - instance name of the application CLR process for .NET counters.
      -->
    </Add>
    <Add Type="Microsoft.ApplicationInsights.Extensibility.PerfCounterCollector.QuickPulse.QuickPulseTelemetryModule, Microsoft.AI.PerfCounterCollector"/>
    <Add Type="Microsoft.ApplicationInsights.WindowsServer.DeveloperModeWithDebuggerAttachedTelemetryModule, Microsoft.AI.WindowsServer"/>
    <Add Type="Microsoft.ApplicationInsights.WindowsServer.UnhandledExceptionTelemetryModule, Microsoft.AI.WindowsServer"/>
    <Add Type="Microsoft.ApplicationInsights.WindowsServer.UnobservedExceptionTelemetryModule, Microsoft.AI.WindowsServer">
      <!--</Add>
    <Add Type="Microsoft.ApplicationInsights.WindowsServer.FirstChanceExceptionStatisticsTelemetryModule, Microsoft.AI.WindowsServer">-->
    </Add>
    <Add Type="Microsoft.ApplicationInsights.Web.RequestTrackingTelemetryModule, Microsoft.AI.Web">
      <Handlers>
        <!-- 
        Add entries here to filter out additional handlers: 

        NOTE: handler configuration will be lost upon NuGet upgrade.
        -->
        <Add>Microsoft.VisualStudio.Web.PageInspector.Runtime.Tracing.RequestDataHttpHandler</Add>
        <Add>System.Web.StaticFileHandler</Add>
        <Add>System.Web.Handlers.AssemblyResourceLoader</Add>
        <Add>System.Web.Optimization.BundleHandler</Add>
        <Add>System.Web.Script.Services.ScriptHandlerFactory</Add>
        <Add>System.Web.Handlers.TraceHandler</Add>
        <Add>System.Web.Services.Discovery.DiscoveryRequestHandler</Add>
        <Add>System.Web.HttpDebugHandler</Add>
      </Handlers>
    </Add>
    <Add Type="Microsoft.ApplicationInsights.Web.ExceptionTrackingTelemetryModule, Microsoft.AI.Web"/>
    <Add Type="Microsoft.ApplicationInsights.Web.AspNetDiagnosticTelemetryModule, Microsoft.AI.Web"/>
  </TelemetryModules>
  <TelemetryProcessors>
    <Add Type="Microsoft.ApplicationInsights.Extensibility.PerfCounterCollector.QuickPulse.QuickPulseTelemetryProcessor, Microsoft.AI.PerfCounterCollector"/>
    <Add Type="Microsoft.ApplicationInsights.Extensibility.AutocollectedMetricsExtractor, Microsoft.ApplicationInsights"/>
    <Add Type="Microsoft.ApplicationInsights.WindowsServer.TelemetryChannel.AdaptiveSamplingTelemetryProcessor, Microsoft.AI.ServerTelemetryChannel">
      <MaxTelemetryItemsPerSecond>5</MaxTelemetryItemsPerSecond>
      <ExcludedTypes>Event</ExcludedTypes>
    </Add>
    <Add Type="Microsoft.ApplicationInsights.WindowsServer.TelemetryChannel.AdaptiveSamplingTelemetryProcessor, Microsoft.AI.ServerTelemetryChannel">
      <MaxTelemetryItemsPerSecond>5</MaxTelemetryItemsPerSecond>
      <IncludedTypes>Event</IncludedTypes>
    </Add>
  </TelemetryProcessors>
  <TelemetryChannel Type="Microsoft.ApplicationInsights.WindowsServer.TelemetryChannel.ServerTelemetryChannel, Microsoft.AI.ServerTelemetryChannel"/>
</ApplicationInsights>

you mean it works well when the web app runs locally, how do you check it works well? see the dependencies on azure portal or locally from the visual studio or some where? — Ivan Glasenberg, Oct 17 '19 at 03:05
I confirmed running locally via IIS works by viewing the app insights dependencies in the azure portal. — mjkoskinen, Oct 17 '19 at 13:16
Just want to confirm, do you have more than one application insights and just use another one? — Ivan Glasenberg, Oct 21 '19 at 08:29
Yes, I have multiple app insight services. When running locally I switch the key to be a test account. — mjkoskinen, Oct 21 '19 at 13:21

Azure App Service not logging all App Insights dependencies

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