I want to add description column in custom reports.
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I don't think they let you add description in the report as it sometimes large of size than the other fields. Did you check with Freshdesk support? – HS_ Oct 31 '19 at 15:41
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Yes, I have gone through freshservice support site but i didn't find any clue there. – Dhananjay Deshmukh Nov 01 '19 at 12:25
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Perhaps, you could contact them by explaining your requirement. They know their product better than any – HS_ Nov 02 '19 at 06:12