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It seems that currently, in-app messages triggered by events only respond to the occurrence or not of the event. One of the richest event in an app is screen_view, which would only be helpful when using the values stored as parameters of the event.

Is there any workaround to do it?

What I'd like to achieve is this:

A user opens any screen in the app, triggering the screen_view event, with the firebase_screen_class parameter specified (this is triggered automatically by the iOS api as far as I'm concerned).

An In-App Message is triggered when that specific event is triggered with an specific value in a parameter.

I explored two options:

  1. Firebase in-App Message is set to appear when an event with an specific parameter value occurs.

  2. Event is captured using Firebase Cloud Functions, triggering the In-App message when the parameter condition is met directly from the function.

Unfortunately I haven't find anything in the documentation, nor in Google or Github that makes me thing this is possible yet.

JesusIniesta
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1 Answers1

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I was looking for the same thing and reached out to Firebase support. Here's what they told me

Currently, it is not possible to use a specific event (e.g screen_view) with a specified parameter (e.g firebase_screen) as an event trigger for Firebase In-App Messaging. As a workaround, to use the specific parameter for FIAM targeting, you may define it as an audience first to be able to target it on the composer.

I did not adopt their workaround, but I tried doing the below and it worked for me:

  1. Create an extra Firebase event tag via GTM, set action as "Add Event", and define an event name for it e.g. "screen_a". This is triggered upon your desired combination of event_name and firebase_screen_class value
  2. In Firebase Console, set the FIAM to be triggered by the event name you have defined in step 1 (i.e. screen_a)
user19211705
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