I am working for a big manufacturer and supplier to Amazon. We are currently in testing mode with them for EDI. We are using AS2, EDIFACT standard, like required from Amazon. regarding INVOIC messages, Amazon is insisting on a specific payer address in NAD IV segment - the company name of Amazon Germany, which is about 41 characters. We have exact payer address stored in SAP, but once we make EDI transfer, the payer name segment is cut to 35 character.
What we can transmit:
NAD+IV+5450534005838::9++AMAZON EU SARL:NIEDERLASSUNG DEUTSC+Marcel-Breuer-Str. 12+MUENCHEN++80807+DE'
What AMAZON expects:
NAD+IV+5450534005838::9++AMAZON EU SARL:NIEDERLASSUNG DEUTSCHLAND+MARCEL-BREUER-STR. 12+MUENCHEN++80807+DE
Amazon is consequently rejecting our invoices after transmission as long as there is no exact match.It is insane, as Amazon itself provides documentation where the field limit is stated.
However we do not get qualified response over their vendor central. (Everyone working with Amazon knows what I mean) Has anybody experience with EDI setup with Amazon, their requirements and this specific field limitation?
We have tried to use an abbreviation of company name, but this is not accepted. Billing address cannot be changed. Change of field length in code not possible at the moment