Error 404 when exporting SQL database in Azure

Question

When I try to export my SQL database through the Azure Portal, I get a 404 error (Entity not found to invoke export).

The weird thing is that a month ago it worked perfectly. I even wrote a little manual on how to do it as I exported it. A coworker found the issue when trying to do it herself.

I've seen somewhere that "the database name is case sensitive when using az sql db export". It's strange, because we have not changed anything, but I've taken a look at the activity log of the DB and compared the log for the last successful export with the failing ones and I do see that the references to de DB in the JSON of the activity log have a different case (the last "B" of the database name):

I can also see that the database name appears with different case in different places. If I go to the Database itself, the last "B" is in uppercase, but if I go to the SQL Server, it is in lowercase. If I connect to the database from SSMS, it's lowercase too. I guess its correct name is with a lowercase b...

Anyway, I'm pretty sure we haven't changed it. In fact, in the "manual" I did a month ago I can see screenshots with the same case mismatch.

Anyone knows how to fix this issue?

Answer 1

I think the error is happened in Azure backend, because we did nothing for the database.

We can not help you to fix the error. Only the Azure support can help you. According my experience, Azure still have some bugs for now.

Ask Azure support like this in Portal, you can follow my example:

New support request:

Basics:

Azure will give some Solutions you can reference, just click next Details, give the more details or error screenshot for Azure.

Create the request, and wait the Azure support engineer contact you with Email or Phone.

Hope this helps.