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We have a client setup, and they want to use docusign for all their documents.

During a eNotary process, they want to have for example:

Notary A -> Signer 1
Notary A -> Signer 2
**Notary A places seal (is this 1 seal or 2?)

Notary B -> Signer 3
Notary B -> Signer 4
Notary B -> Signer 5
**Notary B places seal (is this 3 seals or 1?)

In the UI under sandbox. I can do this just fine. Using the api objects, I get the error.

{"errorCode":"ENVELOPE_HAS_DUPLICATE_RECIPIENTS","message":"The specified envelope has duplicate recipients."}

I am not sure what is causing this, as the UI under sandbox shows that this is a capable feature.

Thanks for the help in advance
Jimmie

Jimmie Clark
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1 Answers1

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While you can have duplicate recipients, each instance of a recipient needs to have a unique Recipient ID.

If that's not the issue, can you post an API log that shows how you're constructing your envelope?

Drew
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  • The issue I have with that is the NotarizeTab. In the UI you place 1 for the notary, but he watches both signatures. In the API, NotarizeTab has 1 recipientId, if the same notary has multiple ids, hmm, maybe thats not an issue. Maybe legally, if its the same person, they would only need to put the seal on once. I will try this and let you know. – Jimmie Clark Aug 28 '19 at 11:08
  • That got me past the error at least, will work through the flows to make sure it works as expected. Thank you – Jimmie Clark Aug 28 '19 at 13:48