An add-in in Excel for Mac cannot be updated

Question

I have an add-in 10 Studio in AppSource.

The current version (on 08/22/2019) is 1.5.1.0. We load well this version in Excel for Windows:

However, when we load the same add-in from the add-in Store in Excel for Mac, it returns the version 1.3.0.0.

It seems that the old version in Excel for Mac cannot be overridden. I followed this method, cleared web cache by using the personality menu from the task pane, and remove everything in ~/Library/Containers/com.microsoft.Excel/Data/Library/Caches/. But the old version was still there and could not be overridden by the new version from the Store.

Does anyone know what's happening here?

Did you find any answer useful? Please post feedack. – sancho.s ReinstateMonicaCellio Sep 20 '19 at 08:39 — sancho.s ReinstateMonicaCellio, Sep 20 '19 at 08:39

score 0 · Answer 1 · answered Aug 28 '19 at 22:18

0

Did you try first removing the old version?

How to uninstall an Add-in (Mac)

If you wish to uninstall an Add-in completely, delete, move or rename the original Add-in file.

When ticking or unticking the Add-in, a message box will appear, asking for permission to delete the reference to the Add-in. Click Yes.

The Add-in will no longer appear in the list of Add-ins.

(Source)

answered Aug 28 '19 at 22:18

sancho.s ReinstateMonicaCellio

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That source is not regarding to JavaScript Add-ins. – SoftTimur Sep 22 '19 at 15:15
@SoftTimur - Even if there is a tag office-js, I did not understand that the OP referred *exclusively* to JavaScript. – sancho.s ReinstateMonicaCellio Sep 22 '19 at 22:19

An add-in in Excel for Mac cannot be updated

1 Answers1