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How to get the call history (Call Detail Record) for a specific user or for all tenant's users using the Microsoft Graph API. It seems impossible and this is a basic functionality for any tenant.
We can see in the Teams' dashboard the call history but we can't get it programmatically to update our database.

stefan2410
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  • Duplicate of [Access call history in app for Microsoft Teams](https://stackoverflow.com/questions/57178558/access-call-history-in-app-for-microsoft-teams). – Wajeed Shaikh Jul 31 '19 at 09:06
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    @Wajeed - MSFT 1. you did not answered it. Please check internally for your plans and inform me. My question is different . When you have the information in the dashboard, it means that it is in the database. It is super easy to add an API call (different of the others mentioned in the other question). Your Team does not have even an export option in the dashboard. We are 20 years back . look the data don't use it. So my question is not duplicate. – stefan2410 Jul 31 '19 at 16:46
  • @Wajeed-MSFT an update about the issue? Did you check internally for plans? roadmap? – stefan2410 Sep 13 '19 at 12:40
  • @stefan2410- This is something that we want to do but not under design or planning as of now. Anticipate this to be taken up for development in 1H20. – Wajeed Shaikh Sep 13 '19 at 13:00
  • @Wajeed - MSFT So many customers moved to MS Teams an they even can't buy S4B online user licences. So you can understand how frustrated they are. What to answer them in their question "How to get my call history in a csv or json format"? It is tragic to let them look the MS Teams admin center's call history and write the calls by hand. – stefan2410 Sep 13 '19 at 18:07
  • @Wajeed-MSFT: Is there an item in user voice related to this? Also, I agree that this isn't quite a dup, as the linked article discusses in-app access, while this is more about making the call history as seen in the Teams admin console (Users / Calls) available in some way. – MushyMiddle Mar 06 '20 at 16:07

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