I'm currently trying to set up a bot to collect email address via Connect/Lex using voice. I know this is near impossible to do without spelling it out character by character. I've tried setting custom slots, using AMAZON.EmailAddress, etc, but all options seem to mishear a lot of characters. Has anyone had any luck in implementing this? Thanks!
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Sorry Kenny, using AMAZON.EmailAddress is the best approach here.
Unfortunately you are always going to run into issues with email addresses as an address can effectively be a collection of random characters. If you are expecting a particular pattern of email addresses (such as from your company) then you can create your own custom slot with these examples which might have better luck.
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