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I have a capsule that I want to test on my Samsung S9+, and have enabled developer options, and created a submission.

However, when I attempt to launch on the phone, I get "Oh, there was a connection problem. Try again later"

How can I figure out what is going on?

NiteLordz
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2 Answers2

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This is a reported issue in the latest version of Bixby. It is being addressed.

https://support.bixbydevelopers.com/hc/en-us/articles/360023521654-Bixby-client-2-1-17-10-breaks-on-device-testing

  • issues should be resolved as of 5/31/2019
Pete Haas
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  • Please check for the latest Bixby update. Version 2.1.18.4 seems to have resolved the "Oh, there was a connection problem.." error, and I was able to interact with a private capsule submission. – Pete Haas May 31 '19 at 14:29
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I got this email from the development team a few days ago. I guess we should just sit tight.

Hello Bixby Developers,

On the latest version of the Bixby client (2.1.17.10), if you are using private submissions for on-device testing, there is currently an issue that causes Bixby to fail with an error: "Oh there was a connection problem. Please try again later"

Our engineering teams are working hard to release a hotfix as soon as possible. We will provide a final email update once this issue is resolved. In the meantime, we will provide ad-hoc updates here.

Thanks, The Bixby Team

dogethis
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