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I completed the set up for thingsboard using Installing Thingsboard on Windows (https://thingsboard.io/docs/user-guide/install/windows/) everything has started to function. But I cant access the demo accounts. It is continously showing Authentication Failed.

If I try any of the credentials except sysadmin(https://thingsboard.io/docs/samples/demo-account/).

Rachit Manchanda
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  • Hi and welcome to Stackoverflow! Just for clarification: Login as a sysadmin works for you and login as tenant or customer does not work? – lupz May 15 '19 at 07:40
  • I have this issue too. Demo accounts are all good, except the sysadmin. If I login using sysadmin@thingsboard.org / sysadmin, it shows Authentication Failed. – jacksun101 Jul 24 '19 at 12:22

1 Answers1

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Did you install the demo data as described in the installation guide ?

The demo accounts will only exist if the demo data was installed.

Mikael Falkvidd
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