Mongoose does not establish the connection with the database on Namecheap shared hosting node js application

Question

The flowing code successfully connects mongoose with the mlab database on localhost and Heroku. But it's not working on Namecheap node js Server.

 const express = require("express");

const mongoose = require("mongoose");
const port = parseInt(process.env.PORT, 10) || 3000;

const server = express();

mongoose.connect("mongodb://@ds213645.mlab.com:13645/techblog", {
  useNewUrlParser: true,
  auth: {
    user: "user",
    password: "pass"
  }
});

const Schema = mongoose.Schema;

const userSchema = new Schema(
  {
    name: String,
    email: String
  },
  { timestamps: true }
);

const User = mongoose.model("User", userSchema);

server.get("/test", async (req, res) => {
  const user = new User({ name: "SomeName", email: "your@email.com" });

  const userData = await user.save();

  res.send(userData);
});

server.get("/", async (req, res) => {
  res.send("working");
});

server.listen(port, err => {
  if (err) throw err;
  console.log(`> Ready on ${port}`);
});

When I hit the root('/') route it works perfectly on Namecheap server but when I hit test('test') route it response 'Incomplete response received from application' after a long time. So what is the way to connect mongoose with the database on Namecheap shared hosting?

there must be some outbound request configs in Namecheap you need to check. — mehta-rohan, May 10 '19 at 12:26

score 2 · Answer 1 · answered Jul 10 '19 at 15:40

2

Issue solved. The problem was Namecheap. Namecheap blocked outgoing request on port 13645. After contacting them they opened outgoing request on port 13645

answered Jul 10 '19 at 15:40

Shifut Hossain

1,599
3
14
24

Thank you, I had the similiar issue for MongoDB Atlas. – Mr.spShuvo Jun 15 '20 at 21:30

score 1 · Answer 2 · answered Aug 17 '20 at 16:21

1

Contact namecheap support and ask them to open the ports below

ports: 27017 3000 443 and 80

answered Aug 17 '20 at 16:21

Onyejiaku Theodore Kelechukwu

240
2
9

score -1 · Answer 3 · answered Jul 10 '19 at 15:54

at the first is used in local or MLAB if is MLAB try the same mongoose.connect(MONGO_URI); mongoose.connection

if used the MongoDB in local try to run the mongo server from go to the location C:\Program Files\MongoDB\Server\4.0\bin and run mongo then run Mongod after then try to run the project enter image description here "//"name user and password : MustName_user:password //@ds213645.mlab.com:13645/techblog", {

Mongoose does not establish the connection with the database on Namecheap shared hosting node js application

3 Answers3