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I am trying to add a User to my App Store Connect so they can upload a build, but in the portal it does not allow me to give them access to certificates as the checkbox stays greyed out. I am the Account holder and Admin. "Access to Certificates, Identifiers & Profiles" stays grey. Cant change this even when added as a User and try to edit their permissions.

yzet00
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  • To even further help those who liked [@Mark](https://stackoverflow.com/users/2420677/mark)'s answer: [Here is an article](https://www.mobiloud.com/help/knowledge-base/convert-apple-developer-program-individual-to-organization) that describes the process of how to convert your account. And [here is an official Apple document](https://developer.apple.com/support/account) about this. The procedure basically is that you have to contact Apple for such an Upgrade. – Pinolpier Oct 29 '20 at 19:04

1 Answers1

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This is probably because you have an individual account instead of organization one. I found it here.

Hope this helps anyone like me who got stuck here.

Mark
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