Apache2 can't access using public ip

Question

Hi I have an Apache web server in ubuntu 18.04.02 when I try to access my site (VTiger CRM 7.1) using my public IP it always redirects to my private IP

Current conf file

<VirtualHost *:80>
     ServerAdmin admin@example.com
     DocumentRoot /var/www/html/crm/
     ServerName example.com 
     ServerAlias www.example.com

     <Directory /var/www/html/crm/>
        Options +FollowSymlinks
        AllowOverride All
        Require all granted
     </Directory>

     ErrorLog ${APACHE_LOG_DIR}/error.log
     CustomLog ${APACHE_LOG_DIR}/access.log combined
</VirtualHost>

Firewall disabled

score 0 · Answer 1 · answered Mar 18 '19 at 21:22

0

Are you sure your CRM is configured to work on the external IP? maybe it is redirecting you upon your first visit.

answered Mar 18 '19 at 21:22

benyafai

144
6

config.inc.php config.template.php config.php <- customer portal all set to public ip i didn't notice that thank you But i have another problem i can't login to the customer portal now Error : Cannot connect to Server.Please configure your site url in provided config file. – Christian Angelo M Sulit Mar 18 '19 at 21:26
Looks like it wants a full URL, not just IP Address. – benyafai Mar 18 '19 at 22:46
What do you mean? – Christian Angelo M Sulit Mar 18 '19 at 23:30
Pretty much as the error says, you need a full domain in the config.php instead of IP address. For example http://example.com/ – benyafai Mar 19 '19 at 12:20

score 0 · Answer 2 · answered Mar 24 '19 at 22:57

Use the following $site_URL in config.inc.php and replace that with current value

$site_URL = (isset($_SERVER['HTTPS']) && $_SERVER['HTTPS']==='on' ? 'https': 'http')."://".$_SERVER['HTTP_HOST'].(dirname($_SERVER['PHP_SELF']) != '/' && dirname($_SERVER['PHP_SELF']) != '\\' ? str_replace('\\','/',dirname($_SERVER['PHP_SELF'])) : '').'/';

Apache2 can't access using public ip

2 Answers2