0

I am trying to get image link from Shutterstock API, as described in the docs, but keep getting "message": "You do not have access to this route. Please contact api@shutterstock.com for more information" response.
I'm using correct Subscription_id and access token. Request URI is:

https://api.shutterstock.com/v2/images/licenses?subscription_id={{SUBSCRIPTION_ID}}

Request body:

{
    "images": [
        {
            "image_id": "59656357",
            "format": "jpg"
        },
        {
            "image_id": "1079756147",
            "format": "jpg"
        }
    ]
}

I've a paid monthly subscription, so everything should work. What could be wrong?

avalanche1
  • 3,154
  • 1
  • 31
  • 38

1 Answers1

0

Shutterstock recently started enforcing limitations on what free API accounts can do with the API. One of those limitations is that API search requests with a free account can't use the licensing endpoints. You don't automatically get full API access even if you paid for a subscription.

Look up your application at https://developers.shutterstock.com/user/me/apps and see what API product it uses. If it's "Free," you've got limited API access as described here:

https://developers.shutterstock.com/documentation/authentication#accounts-and-limitations

Sorry that you haven't gotten a response to the api@ address -- I'll look into it.

Tim McMackin
  • 199
  • 1
  • 8
  • Yeah, I've got 'Free' dev account. Plz look into it. Zero response really discourages from using the API. – avalanche1 Mar 19 '19 at 20:14
  • @avalanche1 Write to apisupport@shutterstock.com or send me your email address and I'll make sure the API folks get your info. – Tim McMackin Mar 19 '19 at 20:39
  • mydogtrainingsecrets@gmail.com – avalanche1 Mar 20 '19 at 11:56
  • 1
    I think you should amend the docs re 'Free' product and its limitations – avalanche1 Mar 20 '19 at 11:58
  • 1
    Ok, you're in the support queue. Sorry about the delay getting back to you. Yep, definitely need to make this clearer in the dos. I've made some updates at this link; let me know if it's not helpful: https://developers.shutterstock.com/documentation/authentication#accounts-and-limitations – Tim McMackin Mar 20 '19 at 12:38
  • 1
    Thanks. But I would put the note about licensing to top or second from top in the list of Free acc limitations. – avalanche1 Mar 20 '19 at 14:28