image upload failure from Gupshup chatbot through whatsapp channel

Question

I am using this

var image = {"type":"image","originalUrl":"image url here","previewUrl":"thumbnail url here"};
    context.sendResponse(JSON.stringify(image));

format for uploading image to gupshup whatsapp chatbot, but image is not been send, the error it is showing is

{
  "meta": {
    "api_status": "stable",
    "version": "2.21.4"
  },
  "errors": [
    {
      "code": 1014,
      "title": "Internal error",
      "details": "Image file format (application/octet-stream) is not supported"
    }
  ]
}

Can you share the image URL you are trying to send to your users? — kauntal patel, Jan 07 '20 at 14:38

score 1 · Answer 1 · answered Jan 16 '20 at 07:47

1

There is no support for sending the image file as Content-Type application/octet-stream by WhatsApp hence you got the error.

Supported Content-Types are image/jpeg, image/png. Hence, you will have to provide Image URL which ends with image extension .jpg/.jpeg/.png

answered Jan 16 '20 at 07:47

kauntal patel

81
5

can you share the example which is working? I am not able to send image even after having correct url ending with .png extension. – sandeep Apr 28 '21 at 09:45
It is possible for your to share the link of the image. – kauntal patel Aug 06 '21 at 12:16

image upload failure from Gupshup chatbot through whatsapp channel

1 Answers1