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I have a problem connecting to the Fusio interface (api-manager). I installed it in ftp on a shared server. Until then everything is fine, the database is well updated and I have access to the fusio graphical interface. It is when I have to connect to the GUI that it is blocked. I enter my credentials and just after, an alert tells me: "Your connection to this site is not private".


Image of the second connection request

A little more details follow the comment @Luca Stucchi

I want to perform an installation using the mode: "installation script" (as explained in the documentation).

The API Manager is installed on a shared server, I can not use command lines.

This installation mode allows us to install via an ihm. During the installation, everything goes well. The database is well created and I have access to a login page.

But the problem starts now. When I enter my login information a pop-up appears, the message "Your connection to this site is not private" appears.

And I do not know how to avoid this popup blocking.

Mickael Lherminez
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1 Answers1

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Why do you see the error

The error message "Your Connection is Not Private" is displayed for various reasons:

  • Invalid or non-trusted SSL certificate.
  • Time is not synchronized between the server and the client.
  • Issues related to browser cache.
  • AntiVirus/Proxy service blocking or interfering traffic.
  • Wrong DNS settings.

How to overcome

  • if it's a non-trusted SSL certificate: try to install it to your Trusted Root store.
  • invalid SSL certificate: if possible - re-create the SSL certificate on the server.
  • make sure that the SSL certificate it not already expired or that its validity starts in the future.
  • Sync your Clock on both sides (server and client).
  • Clear SSL state: open Internet Explorer -> Internet Options -> Content tab -> Certificates -> Clear SSL state button.
  • Clear browser cache (Cached images,Files, and Data)
  • Turn off (temporarly) your AntiVirus/Proxy.
  • Use some public DNS like google's (8.8.8.8 or 8.8.4.4).

source for most of the ideas.

P.S. I'd suggest adding a code sample to get more precise answers...

itsho
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  • Thank you very much @itsho, I will test all of that! I will come back here to tell you if it works. If it does not work, I will post more details (code example). Have a good day! – Mickael Lherminez Dec 12 '19 at 09:45