We have wso2am-2.1.0, wso2bps-3.6.0, wso2is-km-5.3.0 and mysql. We set up humanTasks for the user signUp process in the store. After approving in userdb (mysql), an entry about the addition of the role internal / subscriber to the user appears and it is displayed in IS, but this role is not added to APIM. The same happens if we manually add a role to IS. Any ideas for solving this problem? Thank you in advance.
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Does it mean you are not able to access APIM using those users/roles ? Have you verified them on /carbon UI ? Also make sure that each user has the permission to access store/publisher. – AshwinK Feb 20 '19 at 07:53
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Hello! Thanks for the answer! We have already solved this problem, the reason was in the configuration error, APIM looked into the internal database – E.Vlasenko Feb 21 '19 at 08:30