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In the leadgen testing tool I keep getting this below error .

The page admin who installs the app has ceased being an admin

I am not understanding what is the next step here. can some one please help ?

Subscribed Field - leadgen
Status - failure
Error Code - 100
Reason - The page admin who installs the app has ceased being an admin

Tech_Lover
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  • The person who installed this app on the page is not an admin of the page any more … so have a current page admin re-install it. – 04FS Feb 01 '19 at 14:32
  • @04FS I am the admin of the page. YOu mean page subscribing to the app ? – Tech_Lover Feb 01 '19 at 14:36
  • That is probably what they mean by installing the app in this context, yes. – 04FS Feb 01 '19 at 14:47
  • @04FS It worked !!! Thank you.. However I keep getting error on accessing individual lead_ids `/3.2/ . Unsupported get request. Object with ID '' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api` – Tech_Lover Feb 01 '19 at 17:06
  • Hi, I am also getting the same error. I unsubscribed the app from my developers FB account, but I am still facing the issue. Is the subscription procedure different than this? – Dinesh Patil Mar 08 '19 at 05:10
  • @DineshPatil You need to resubscribe app to the page. – Tech_Lover Mar 09 '19 at 17:33

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