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I am trying to deploy my Shiny app to shinyapps.io. This app works fine locally, and also the deployment process seems to go well:

enter image description here

However, when I access the website online, I get an error message:

An error has occurred. Check your logs or contact the app author for clarification.

Here are my logs:

enter image description here

Is this a matter of shinyapps.io not being able to run the gifski package?

  • Is it possible to try using a different renderer? – NelsonGon Jan 28 '19 at 15:55
  • My animation is saved as a gif and the Shiny app loads that gif, so that's why I'm sticking to this renderer. However, do you know what format the other renderer outputs to? I could definitely change the renderer –  Jan 28 '19 at 15:59
  • You could find more info on the renderer outputs here:https://rdrr.io/github/dgrtwo/gganimate/man/renderers.html It seems only gifski returns a gif(perharps hence the name) except **magick** but still uses gifski. Sorry I can't help. – NelsonGon Jan 28 '19 at 16:01
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    Yeah the problem I'm having is that except gifski, none of these renderers specify the output format in that documentation –  Jan 28 '19 at 16:04

1 Answers1

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For those encountering this issue, I got it fixed by including library(gifski) & library(png) in my code. Huge thanks to Josh who helped out here