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I have owncloud version 9.1.8 running on a synology. Now I installed onlyoffice on a local server with a self signed certificat. It is important to know, that the onlyoffice server is running locally in a network. So I cannot access the server like e.g. with lets encrypt, because I only have a local server name and not a public server name. Lets Encrypt therefore cannot verify the server. However if I want (and if you have a solution doing that), I can access the internet using the server. Now i have the problem, that owncloud delivers me the following error message

"Error while downloading the document file to be converted."

when I want to save the url in the onlyoffice configuration in owncloud. I guess the problem is, that I am using a self signed certificat. Do you know what I can do? Google does not really help me.

DS87
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1 Answers1

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"Error while downloading the document file to be converted."

means that DocumentServer cannot validate your storage's self-signed certificate (OC in your case) There are 2 possible workarounds:
1) Change "rejectUnauthorized" to false in the /etc/onlyoffice/documentserver/default.json config file

2) Change the default Node.js CAstore:

Edit the files:
/etc/supervisor/conf.d/onlyoffice-documentserver-converter.conf
/etc/supervisor/conf.d/onlyoffice-documentserver-docservice.conf

Add a flag --use-openssl-ca to the parameters in this line

Then you need to add your certificate to the the default CA store and restart ONLYOFFICE services: 

supervisorctl restart all
ibnpetr
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