iOS not showing Rich Notification

Question

I am using sailThru in my iOS app, i need to show Rich Notification when triggered from sailThru dashboard. But notification arrives as simple push, instead it should arrive as Rich notification.

Also, override func didReceive(_ request: UNNotificationRequest, withContentHandler contentHandler: @escaping (UNNotificationContent) -> Void) of UNNotificationServiceExtension doesn't gets called.

Please help me, why it doesn't get called. Thanks

May i know did u use notification extension for RICH notification . 1. https://www.shinobicontrols.com/blog/ios-10-day-by-day-day-6-notification-content-extensions . 2. https://www.pluralsight.com/guides/creating-ios-rich-push-notifications — Gagan_iOS, Jan 15 '19 at 09:45

score 0 · Answer 1 · answered Jan 15 '19 at 09:48

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If you believe everything is fully-setup such as the payload that your server is passing to your app (not to mention Krishna's comment, payload should include: content-available : 1), NotificationServiceExtension, NotificationContentExtension, and whatnot, then there should be no problem.

Now, to get the override func didReceive(_ request: UNNotificationRequest, withContentHandler contentHandler: @escaping (UNNotificationContent) -> Void) method triggered (such as triggering your breakpoint in there), you need to run your app using your NotificationService target.

I hope this helps.

answered Jan 15 '19 at 09:48

Glenn Posadas

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I am running using "RichNotificationExtension" as target. – Programming Learner Jan 15 '19 at 10:01
Thanks for your answer. I got to fix my issue. – Programming Learner Jan 28 '19 at 09:29

score 0 · Answer 2 · answered Jan 15 '19 at 10:03

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One thing you should check is that your NotificationServiceExtension is not taking too much memory (RAM) as it runs on a separate process and it can be killed by the OS if it takes more than few Mb. Console app can be helpful to debug this kind of issues.

answered Jan 15 '19 at 10:03

Mosbah

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Thanks for your answer. I got to fix my issue. – Programming Learner Jan 28 '19 at 09:29

score 0 · Answer 3 · answered Jan 28 '19 at 09:32

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To get Rich Notification make sure to add "mutable_content" key in the payload, also we need to configure all required UNUserNotification settings to achieve this.

I got to fixed this.

answered Jan 28 '19 at 09:32

Programming Learner

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iOS not showing Rich Notification

3 Answers3