I am creating a feature for my application where I need to generate a report for the whole 2018.
I need to count all the tickets for 2018. Each ticket has a category. For example: Change of name. Senior Citizen etc.
I need to count the number of change name tickets, senior citizen tickets for 2018 per month
I tried to to this but I can't seem to get the result that I want.
I can't seem to break down the count per month.
This is the query that I have so far:
SELECT SUBCATEGORY,COUNT(ticket_no)
FROM CNR_TICKET
WHERE date_created >= TO_DATE('1/01/2018','MM/DD/YYYY')
AND date_created <= TO_DATE('12/31/2018','MM/DD/YYYY')
GROUP BY SUBCATEGORY;
This is the columns I want to see:
CATEGORY | JAN | FEB | MARCH | APRIL | MAY | JNE | JUL | AUG | SEPT | OCT| NOV| DEC
SENIOR 2 5 20 50 1 11 23 4 1 2 4 6
COAN 23 55 22 55 6 2 12 23 12 12 5 89